Privacy Policy
Privacy Policy – My Spotless

The My Spotless is committed to protecting the personal data of its customers, partners, and website visitors. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Greek legislation.

1. Data Controller

The data controller of your personal data is My Spotless, based in Greece. For any questions regarding the protection of your data, you can contact us at:
📧 info@myspotless.com

2. Data We Collect

We collect personal data only when necessary for the provision of our services. This may include:

  • First and last name

  • Email address

  • Phone number

  • Home or work address (for the provision of cleaning services)

  • Any additional information you voluntarily provide through contact forms

3. How We Use Data

Your personal data is used for the following purposes:

  • Providing the cleaning services you have requested

  • Communicating with you for updates, offers, or inquiries related to our services

  • Improving customer experience and our processes

  • Compliance with legal obligations

4. Data Sharing with Third Parties

We do not sell or share your personal data with third parties for commercial purposes. Data may only be shared with third parties for:

  • Technical support or service provision directly related to My Spotless

  • Compliance with legal obligations or requests from competent authorities

5. User Rights

According to the GDPR, you have the following rights regarding your personal data:

  • Right of access to your data

  • Right to correct or update inaccurate data

  • Right to erasure of your data (“right to be forgotten”)

  • Right to restrict or object to the processing of your data

  • Right to data portability

  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, you can contact us at info@myspotless.com.

6. Data Security

My Spotless implements technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or breach.

7. Data Retention Period

We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law.

8. Changes to the Privacy Policy

My Spotless reserves the right to update this Privacy Policy at any time. Any changes will be published on our website, and the revision date will be updated accordingly.